Shipping and delivery

Shipping and Delivery

We aim to process and ship all orders as quickly as possible to ensure a smooth shopping experience for every customer.

Processing Time

Orders are usually processed within 1–3 business days after payment confirmation.
During peak seasons or promotional events, processing times may take slightly longer.

Shipping Time

Estimated delivery times may vary depending on the destination:

Local Delivery: 2–5 business days
International Delivery: 7–21 business days

Please note that delivery times are estimates and may be affected by customs, courier delays, weather conditions, or holidays.

Shipping Fees

Shipping costs are calculated during checkout based on the destination and package weight.
Free shipping promotions may apply to selected products or minimum purchase amounts.

Tracking Orders

Once your order has been shipped, a tracking number will be provided via email or SMS (if available).
Customers can monitor shipment progress directly through the courier service.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact our support team within 7 days of receiving the order. We will do our best to assist and resolve the issue promptly.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect addresses or incomplete information.

Customs & Import Taxes

For international orders, customers may be responsible for customs duties, taxes, or import fees required by their country’s regulations.